Since 1975 Richard has owned and operated a successful entertainment and event planning company. Over the years he has work through many customer and staff relations issues. He has learned through trial and error many positive, productive business management secrets to help transform companies, organizations and staff into a collective outstanding customer service machine.
His topics include Stress Management, Customer Service-The Disney Way, Team Mission and Goal Setting Employee Training Programs. Each of his business management training programs offer user friendly concepts and pillars of success that soar beyond the limits of traditional customer service, team building, and business training programs.
With over twenty years of professional, hands on business training, and extensive study of the Walt Disney Company customer service policies, cast member (employee) team building and employee appreciation programs. Richard is able to share several stimulating business philosophies that can help your company, organization or staff to achieve superior teamwork, creativity and innovative customer service strategies.
Richard Paul, Richard Paul Group is no way authorized by, endorsed or affiliated with The Walt Disney Company Inc., or Walt Disney World.
A hilarious keynote stress reduction program that promotes wellness and laughter in schools.
Here is a fun, interactive customer service program that gives practical ways to improve your employee/volunteer moral, communication skills and promote high quality customer service for your company, fast food chain, festival or event.
This unique program offers up valuable tools and practical information your part time staff can quickly implement to promote outstanding Disney style customer service, open the lines of communication, offer up examples on why what they do is a valuable service to the entire organization and stepping stone toward their future career opportunities.